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Policies & student information

As a registered training organisation (RTO 40857), ACWE maintains policies that protect our students and meet our regulatory obligations. Current versions of all documents are available below or on request.

Code of Practice 2026

Current version, effective 2026.

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Fees, Refunds and Complaints Policy 2026

Current version, effective 2026.

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Feedback and Complaints Policy 2026

Current version, effective 2026.

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Recognition of Prior Learning (RPL) Policy and Procedures 2026

Current version, effective 2026.

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Language, Literacy, Numeracy and Digital Proficiency Policy 2026

Current version, effective 2026.

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Unique Student Identifier (USI) Policy and Procedures 2026

Current version, effective 2026.

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Student Withdrawal Policy and Procedures 2026

Current version, effective 2026.

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Work Health and Safety (WHS) Policy and Procedures 2026

Current version, effective 2026.

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Diversity and Equity Policy 2026

Current version, effective 2026.

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Terms and Conditions 2026

Current version, effective 2026.

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Code of Conduct 2026

Current version, effective 2026.

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Privacy Policy

Available on request: email denise@acwe.edu.au and we'll send you the current version.

Assessment Policy

Available on request: email denise@acwe.edu.au and we'll send you the current version.

Assessment Appeal Policy

Available on request: email denise@acwe.edu.au and we'll send you the current version.

Cyber Security Policy

Available on request: email denise@acwe.edu.au and we'll send you the current version.

For anything you can't find, contact us on 0412 921 134 or denise@acwe.edu.au. You can verify our registration at training.gov.au.

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