At the time of enrolment all students asked to determine their literacy level. Some students may be provided with an LL&N assessment prior to their enrolment. This will determine the level of literacy requirements to ensure the student’s successful completion. Students are also requested to advise their nominated Trainer/Facilitator if additional LL&N skills are required.

Some examples of the type of support that we can offer include:


  • Providing essential writing tasks.
  • Considering the use of group exercises for assessments.
  • Providing examples and models of completed tasks.
  • Ensuring that documents and forms are written and formatted in plain English.
  • Using clear headings, highlighting certain key words or phrases.
  • Providing explanations of all technical terms used.
  • Presenting information in small chunks and speaking clearly, concisely and not too quickly.
  • Giving clear instructions in a logical sequence.
  • Giving lots of practical examples.
  • Encouraging you to ask questions.
  • Asking questions to ensure you understand.
  • There is very little numeracy required in the short courses offered
  • There is a numeracy standard required for higher qualifications. However, we encourage the use of calculators.
Centrelink Literacy & Numeracy Training telephone number is 132 850
ACWE regards plagiarism and cheating as serious offences. Students using answers or evidence other than their own will not be granted competency and may face disciplinary action.
When a student has a challenge either personally or related to their qualification, there is an open invitation to discuss this with their nominated Trainer/Facilitator, the Training Manager or an ACWE team member. ACWE also has an extensive referral network.

The Australasian Centre for Work Education Pty Ltd (ACWE Pty Ltd) – RTO# 40857 would like to pay our respects and acknowledge Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land, rivers, and sea. We acknowledge and pay our respects to Elders, past, present, and emerging, of all nations.


0412921134 or 0293493973

PO Box 1554, Maroubra NSW 2035 Australia

2021 © Australasian Centre for Work Education Pty Ltd – RTO 40857